# Edit the organisation

Access from homepage: Select your event > Organisation > Setup

# Organisation setup

The Setup tab allows you to change your general organisation settings. The following table describes some of the settings:

Setting Description
Dedupe mode Toggle deduplication mode. Select Event level to check against registrant emails at a single event, or Organisation level to check registrant emails across all events.
Notification URL The URL for API calls and your API console. Contact your client manager to get this link. Requires the API contract module.
Unlock password The password to unlock EventBox on first boot, and after the screen locks.
Enable automatic screen lock An EventBox screen locks automatically if in service centre mode, when not in use for 10 minutes. Disable the screen lock by deselecting Enable automatic screen lock.
Visit Partner Single Sign-on Set a password that partners can use to access both Visit Partner and Visit Connect. Refer to Visit Partner single sign-on for more information.

# Add and edit custom fields

Custom fields are useful if there are event-specific values that you want to define, which you need on more than one event. The fields can be used in scripts, badges, vouchers and email templates.

It is a three-step process:

  1. Create custom fields.
  2. Define the custom field values for your event. Refer to Configure an event.
  3. Use the field in documents, emails and forms with the Add field
    button.

# Create a custom field

  1. Select Custom fields.

  2. Select + Add.

  3. Enter a meaningful name that will help you identify the field, such as "analyticscode". The field name has the following restrictions:

    • It must contain lowercase letters only.
    • It cannot include spaces or special characters.
  4. Select Save.

  5. Visit automatically adds a prefix, #custom:, and a suffix, #, to your field name. This is the custom field code.

# View SPF diagnostics

The SPF diagnostics tab lists all domains that Visit has sent emails from on your behalf in the past six months. A green icon indicates a valid SPF record. A red icon indicates the SPF record is invalid.

An SPF record identifies which mail servers are permitted to send email on behalf of your domain. Its purpose is to prevent spammers from sending messages with forged 'from' addresses at your domain.

Visit checks if it can send emails your domain name. To do this, it checks the SPF (sender policy framework) list of your server. If Visit's mail server is listed, Visit can send emails from your domain. If the mail server is not on your server's SPF list, Visit will send emails with noreply@gesevent.com as the 'from' address.

# Update your SPF records

To set up an SPF record, add a TXT type entry to your domain DNS.

v=spf1 include:servers.gesevent.com ~all

If you already have an existing SPF record then add servers.gesevent.com.