Monitor EventBoxes

Access from homepage: Select your event > Onsite > EventBoxes

EventBoxes are used by event organisers. The EventBox is a software application that runs on a laptop that you can use to scan registrants when they arrive, print badges, help registrants who have lost their vouchers, allow people to register on the spot and so on.

The EventBoxes page in Visit displays the status of all the linked EventBoxes.

EventBox status

Status	Description
Green	Synchronisation has taken place in the last 15 minutes.
Red	Synchronisation has not taken place for more than 15 minutes.
Checkered flag	EventBox is closed down and a final synchronisation was successfully completed.

TIP

If you have shut down an EventBox and the status is Red, contact your client manager to fix the problem. There is a risk data will be lost.